Stop switching between Shopify admin and your helpdesk. Yektoo pulls complete order data into every conversation so your agents have full context before they type a single word.
Start Free TrialWhen a customer reaches out, their entire Shopify history appears in a sidebar beside the conversation. No searching, no tab switching, no copy-pasting order numbers. Your agent sees everything they need to resolve the issue immediately.
View every past order, fulfilment status, and payment details at a glance.
See lifetime value, total orders, and average order value to prioritise high-value customers.
Check tracking numbers and update shipping addresses without leaving the thread.
Process refunds or create replacement orders directly from the conversation panel.
Every time an agent switches from the helpdesk to Shopify admin, they lose context. Studies show task switching costs 20-40% of productive time. With Yektoo's deep integration, your team stays in one place and resolves tickets faster.