Not generic chatbot responses. Yektoo's AI Copilot uses RAG to draft replies that pull from your SOPs, past conversations, product data, and knowledge base — so every draft sounds like your brand.
Start Free TrialEvery time a new message arrives, the AI Copilot reads the full conversation thread, retrieves relevant context from your knowledge base using Retrieval-Augmented Generation (RAG), and drafts a reply. Your agent reviews, adjusts the tone if needed, and sends. The entire cycle takes seconds instead of minutes.
Pulls from your SOPs, help articles, product data, and past replies to generate accurate drafts.
Drafts match your writing style and voice. Not robotic templates — real replies your customers expect.
A reply is ready before your agent opens the ticket. Review, edit, send — done in seconds.
Agents always have final say. Edit tone, add details, or rewrite entirely before sending.
Long email threads are hard to parse. The AI Thread Summarizer condenses multi-message conversations into a clear summary of key points, decisions made, and outstanding questions. When a ticket gets escalated or reassigned, the next agent is up to speed instantly.